Cancellation Policy
Your appointments are a top priority for us and reserved especially for you. We understand that occasionally appointments need to be rescheduled, therefore we ask that you provide us with a minimum 48 hours notice should you need to cancel or change your appointment. Clients will receive an email notification immediately upon booking their appointment and an email reminder 48 hours before the scheduled appointment.
Cancellation Fee
A charge of $50 will be applied to client accounts for cancellations with less than 24 hours notice.
No-Show Fee
A charge of 100% of the service is applied to all client accounts that are a no-show.
Late Arrivals
We understand that sometimes circumstances out of our control can result in a late arrival to your appointment. As a courtesy to our valued clients, our medical estheticians and nursing staff will wait 15 minutes past the appointment time to serve you. Should you arrive late for an appointment, we’ll do our best to accommodate you, however this could result in your service being shortened to accommodate our other scheduled clients. Once the 15 minute grace period has passed, clients will be charged as a no-show.
All charges to client accounts must be settled prior to booking any future appointments.
We thank you for your continued business and look forward to seeing you on your next appointment.
